1. Definition of Personal Information and Activity of its Protection
Hitachi-GE Nuclear Energy, Ltd. (hereinafter referred to as "HGNE") shall define that personal information means information about individuals, including the name, birth date and other descriptions about them, or a number, symbol, code, image or sound assigned to them, that identifies the individuals (it shall also include the information that cannot identify individuals by itself, but can, as it easily can be verified with some other information.), and/or the information that contains an individual identification code(s). In addition, it shall not be limited to personal identifiers, but shall include any information that indicates a fact, recognition and assessment about the attribute of individuals, including a physical characteristic, property, occupation or status.
HGNE protects and manages the personal information by establishing a manager on a department basis with the greatest care and the best effort based on the "HGNE Privacy Policy".
And, from the viewpoint of the protection of the rights and interests of the Concerned Persons, HGNE makes efforts to consider the following points.
- Responding to request from Concerned Persons about their retained personal data
by voluntarily stopping its use, etc., such as stopping the sending of direct mail to the
Concerned Person.
- Whether information is entrusted to others or not, promoting the clarification of
outside processing, such as clarifying the details of work done outside the business by
outsourcers.
- Clarifying the purpose of use more to the Concerned Persons through activities such
as the business voluntarily limiting the purpose of use based on the selections of the
Concerned Persons or the business limiting and showing the purpose of use by type with
consideration to the details of the work.
- Specifying as concretely as possible the source personal information was acquired
from and the method of acquisition (the type of acquisition source, etc.) on the
procedures to meet requests for disclosure and others.
2. Handling Policy of Personal Information - Collection/Usage Purpose and Provision to Third Party
- In relation to HGNE's main business activities for electrical machinery parts, information communication machinery parts, electronic parts manufacturing and the information service, HGNE will collect and use personal information only to achieve each purpose. For more details of our business activities, please see our website about each division.
- Execution of a contract concluded between HGNE and a customer.
- Contacts for business negotiations and meetings with a customer.
- Delivery of after-sales service on products, and sending of information on events and new products.
- Execution of business, including system development, operation and maintenance, entrusted by customers.
- Delivery of various membership services.
- Affairs of stocks.
- Response to various inquiries from a customer.
- Analysis based on questionnaires to improve products and services.
- Provision of personal information to the group company in case of co-operation with them.
- Security and safety management by using security cameras and/or any other equivalent devices
When HGNE requires a person to provide the personal information as is written in a document directly from the person, HGNE will clearly state the purpose of the use beforehand to obtain the consent.
- HGNE will not provide the personal information with a third party without first obtaining consent of the person, except in the following cases:
- Cases in which the provision of personal information is based on laws
- Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person
- Cases in which the provision of personal information is especially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
- Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the person might impede the execution of the operations concerned
- Cases in which an entry handling personal information entrust the handling of personal information in whole or in part within the scope necessary for the achievement of the Purpose of Use
- Case in which personal information is provided as a result of the take-over of business in a merger or otherwise
- When required to do so for business activities in which HGNE is co-operating with the group companies, HGNE may provide such group companies with personal information such as a name, workplace and home addresses, telephone number, fax number, e-mail address, etc. If this is the case, the personal information will be provided in print or electronic media. In addition, the person may request us to stop the provision of the personal information with the group companies.
3. About Use of Cookies and Web beacons
HGNE uses cookies*1 and Web beacons (clear GIF)*2 in parts of the website to improve the experience for website users.
Users can refuse to receive cookies, or can display a warning message when receiving cookies, by changing the web browser settings. For more detail, please see the guidance of the web browser you are using.
You can find out how to change cookie settings of major web browsers at:
Moreover, users can reject Web beacons by refusing to receive cookies.
Please note that if you refuse cookies, you may not be able to use all or part of the services provided in our website.
Glossary
- *1
- Cookies:
Small text files that a website sends to a user's device in order to store certain information. Cookies may be saved as files on the user's computer. Cookies are used to enable users to navigate a website more conveniently by remembering the user's activities on the website. Cookies can also collect analytical data to improve a website's function and performance, track a person's activities on the internet and allow the website or our AdTech partners to show personalized advertising, or allow a person to share the website's content on social media. Cookies usually identify a user's device and web browser, but we cannot directly identify the user unless the user enters his or her personal information on the website.
- *2
- Web Beacons:
Technology that functions with cookies to check how many times a person accesses a particular page. However, it cannot directly identify the user unless the user accepts cookies and enters his or her personal information on the website.
4. Request to Disclose Personal Information or Raising Complaints
When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, notify the purpose of usage of his/her personal information held by HGNE, or disclose the record of provision to a third party (hereinafter referred to as "disclose and so on"), or wants to raise complaints, the person is requested to follow the following procedures:
- Request to disclose personal information that a person submitted to a HGNE's sales department.
- Please contact the relevant sales department.
- Request to disclose personal information that a person submitted through our web site.
- Please contact the department that manages the relevant web site.
- Request to disclose personal information in the event except the above 1. or 2..
- Please contact us by the following contact information.
- Complaints for our personal information handling.
- Please contact us by the following contact information.
Contact by mail
Hitachi-GE Nuclear Energy, Ltd.
Administration department.
1-1, 3-chome, Saiwai-cho, Hitachi-shi, Ibaraki-ken, 317-0073 Japan
- * Office hours: 9:00 - 17:00, weekdays (excluding Saturday, Sunday and holidays)
5. Request to person
- While most of HGNE's services can be used without the personal information, please note that some services are only available with the submission of the personal information.
- Please note that HGNE is not responsible for the security of personal information in any non-HGNE web site whose link is included in the HGNE's web site.
- If a person enters the personal information into the HGNE's website, he or she is required to agree upon the provisions in this document, "About Personal Information Protection", otherwise you may not use our services (including response to inquiries). Also, if you are aged at 14 or younger, please enter the personal information with the consent of a parent or guardian.
6. Special Note
- Our personal information protection policy shall be in accordance with the laws of Japan.
- HGNE may revise this document, "About Personal Information Protection," to improve the handling of personal information and/or due to the revision of laws or ordinances, or other rules or regulations.
- The implementation of this document, "About Personal Information Protection," shall be after the issued date (or revised date).
- If each HGNE website has its own personal information policy, this policy shall supersede the provisions of any other policies in the HGNE websites.
- If a person calls us, HGNE may tape the call to ensure offering clearer answers.
7. Inquiries about This Website
If you have any questions about this web site ("About Personal Information Protection") except Section 4 (Request to Disclose Personal Information or Raising Complaints), please contact us using the following "Inquiry Form" or by mail.
The contents of this site shall be in accordance with the laws of Japan.
- Contact by mail
- Hitachi-GE Nuclear Energy, Ltd.
Administration department.
1-1, 3-chome, Saiwai-cho, Hitachi-shi, Ibaraki-ken, 317-0073 Japan
If you contact us by mail, please fill in the following items
and include in the sheet:
- Your inquiry (required)
- Your name (required)
- Organization (e.g. name of company or school)
- E-mail address (required)
- Postal code*
- Address*
- Tel.*
- * If you do not have an email address, you are required to fill in all the items with "*"
Enacted on July 8, 2024
